Welcome to Uptown Asia . These Terms and Conditions (“Terms”) govern your use of our website www.uptownasia.in and the online food ordering services we provide.

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms and any policies referenced herein. If you do not agree to these Terms, you may not use our website or services.

2. Eligibility

To place an order through our website, you must:

• Be at least 18 years old.
• Provide accurate, complete, and current personal information.

3. Ordering and Payments

• Order Process: You can place an order by selecting items from our menu, providing delivery details, and completing payment.
• Pricing: Prices listed on our website are in rupees and may include applicable taxes. Prices are subject to change without notice.
• Payment: We accept various payment methods, including credit/debit cards and online payment services. Payments must be completed at the time of order.

4. Delivery and Pickup

• Delivery Area: We offer delivery within specific geographic areas. If you are outside our delivery zone, we may not be able to fulfill your order.
• Delivery Time: Estimated delivery times are provided for convenience but are not guaranteed.
• Pickup: If you choose the pickup option, please arrive at the designated time to collect your order.

5. Cancellations and Refunds

• Cancellations: Orders may be cancelled if they have not yet been prepared. Once an order is prepared or dispatched, cancellations may not be accepted.
• Refunds: Refunds are available for canceled orders or if there is an issue with your food (e.g., incorrect order, spoiled items). Contact us within [45 minutes] of delivery to request a refund or replacement.

6. User Conduct

By using our website and services, you agree not to:

• Submit false or misleading information.
• Use our website for illegal or unauthorized purposes.
• Interfere with the security or integrity of the website.

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Uptown Asia or its licensors and is protected by intellectual property laws. You may not use, copy, or distribute any content without our express permission.

8. Limitation of Liability

To the fullest extent permitted by law, Uptown Asia will not be liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages arising from your use of our website or services.

9. Indemnification

You agree to indemnify and hold harmless Uptown Asia , its affiliates, and its employees from any claims, liabilities, or expenses arising out of your use of the website or violation of these Terms.

10. Governing Law

These Terms are governed by the laws of India /Tamil Nadu, without regard to its conflict of laws principles.

11. Changes to Terms

We may modify these Terms from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the website following any changes constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: uptownasiamarinamall@gmail.com
Phone: +91 9962915580
Address: UPTOWN ASIA (Multi cuisine), The Marina Mall, 2nd floor Food Court, Egatur, OMR Chennai – 603103